Turn private feedback into public love
LetCustomerSpeak makes it easy for businesses to collect customer feedback via email, SMS, or QR, resolve problems fast, and route happy customers to post 5‑star Google reviews. Automations + analytics included.
more Google reviews
faster issue resolution
Everything you need to capture, act, and amplify
From first‑party feedback to public reviews—designed for service businesses, venues, and multi‑location brands.
Branded feedback forms
Share via link, QR, email, or SMS. Pre‑fill visit details, collect ratings, comments, media uploads, and contact info.
Smart review routing
Based on customer feedback and sentiment, the system intelligently directs them to the most relevant follow‑up path — such as an internal questionnaire for more details or a public review platform for sharing their experience.
Email & SMS follow‑ups
Personalized follow‑ups, reminders, and thank‑you messages with merge fields and timing logic.
Works with your stack
Webhooks & APIs to n8n/Make/Zapier, Google Sheets, CRMs, and your ticketing system. Export CSV anytime.
Feedback analytics
Track NPS/CSAT, sentiment, response time, and Google review growth. Compare locations and channels.
White‑label & multi‑client
Custom logo/colors, per‑client forms, and role‑based access for franchises and agencies.
How it works
Invite
Send customers a link or SMS after a visit, or place a QR at checkout.
Collect
They rate the experience, leave comments, and attach photos/videos.
Route
The system routes customers to the right follow-up or review path.
Amplify
Share wins on social, embed widgets, and watch your stars climb.
Simple, transparent pricing
Choose monthly or save with annual. No contracts. Cancel anytime.
Solo & trial
- 300 feedback requests / mo
- Google review routing
- 1 brand • 1 location
- Email invites + QR
- Export CSV
Growing teams
- 2,000 feedback requests / mo
- Email + SMS invites
- Multiple locations
- Webhooks (n8n/Make/Zapier)
- Branding & custom domains
Franchises & agencies
- 10,000 feedback requests / mo
- SSO & role‑based access
- SLA + priority support
- Advanced analytics
- White‑label & multi‑client
Loved by customer‑obsessed teams
Join retailers, restaurants, clinics, and event brands turning feedback into growth.
See it in action
Get a demo link in your inbox with a sample flow (feedback → routing → Google review prompt).
We’ll never spam. Unsubscribe anytime.
What you’ll get
- Sample feedback form
- Review routing preview
- Analytics snapshot
FAQ
Yes. Provide your Google Place ID and we’ll route happy customers directly to the correct review screen.
Absolutely. Use our webhook to push events into your automation flow or CRM, and map fields to your system.
Yes—start on Starter and upgrade any time. We also offer pilot programs for multi‑location teams.